TouchPoint One Press Releases

• Published on December 17, 2024 - 14:15 GMT

  

  TouchPoint One Unveils Enhanced Enterprise Gamification Suite with New Incentive & Reward Program Administration System

  — Comprehensive Platform Enhancement Delivers Industry's Most Advanced Employee Recognition and Performance Management Solution for Contact Centers — INDIANAPOLIS, IN, UNITED STATES, December 17, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the …

  Distribution channels: Energy Industry, Healthcare & Pharmaceuticals Industry ...
• Published on December 10, 2024 - 14:00 GMT

  

  TouchPoint One Slashes Contact Center Quality Management Costs with Enhanced AI Platform

  — New release adds advanced analytics and flexible Generative AI controls, letting organizations optimize QM spend while reducing risk — INDIANAPOLIS, IN, UNITED STATES, December 10, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One's latest update to its …

  Distribution channels: Healthcare & Pharmaceuticals Industry ...
• Published on August 21, 2024 - 12:30 GMT

  

  TouchPoint One Launches A-GAME Leagues Gridiron X, Celebrating a Decade of Gamification Excellence in CX Performance

  — 10th Anniversary Edition Introduces Groundbreaking Features and Proven ROI for Contact Center Success — INDIANAPOLIS, IN, USA, August 21, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the leading innovator in employee engagement, quality, and performance …

  Distribution channels: Technology ...
• Published on August 14, 2024 - 12:30 GMT

  

  TouchPoint One Debuts AI-Powered Auto QA for Contact Centers

  New AI-Powered Feature Enhances Acuity Platform, Offering Unprecedented Scale, Speed, and Precision in Quality Assurance INDIANAPOLIS, IN, USA, August 14, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, a pioneer in performance management and employee …

  Distribution channels: Technology ...
• Published on July 17, 2024 - 13:00 GMT

  

  TouchPoint One Ignites CX Workforce Unity and Performance with A-GAME Leagues Medalist 2024

  Olympics-themed Contact Center Performance Challenge to Coincide with Paris 2024 Games INDIANAPOLIS, IN, UNITED STATES, July 17, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the leading innovator in gamification for CX workforce performance optimization, …

  Distribution channels: Technology ...
• Published on June 5, 2024 - 19:58 GMT

  

  TouchPoint One Report Examines the Role of Interdependence in Transforming CX Workforce Engagement Through Gamification

  "The Untapped Power of Interdependence: Transforming CX Workforce Engagement Through Gamification" Highlights the Impact of TouchPoint One's A-GAME Leagues INDIANAPOLIS, IN, USA, June 5, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the …

  Distribution channels: Technology ...
• Published on May 28, 2024 - 12:30 GMT

  

  TouchPoint One to Showcase Award-Winning CX Workforce Empowerment Innovations at CCW 2024

  Discover Acuity's AI-driven EX + CX solutions at the A-GAME Leagues Tiki Beach Pavilion, Booth 1426, CCW 2024, Caesars Forum, June 3-5 INDIANAPOLIS, IN, USA, May 28, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the leader in performance management and …

  Distribution channels: Technology ...
• Published on April 30, 2024 - 12:30 GMT

  

  TouchPoint One Named 2024 Workforce Innovation of the Year Finalist for CCW Excellence Awards

  Acuity’s CX Data Management and AI-Augmented Coaching, Analytics, Quality Management, and Gamification Platform Recognized for Contact Center Performance Impact INDIANAPOLIS, INDIANA, USA, April 30, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, a leader in …

  Distribution channels: Business & Economy, Healthcare & Pharmaceuticals Industry ...
• Published on April 17, 2024 - 13:00 GMT

  

  TouchPoint One Wins Gold and Silver Stevie® Awards in 2024 Stevie Awards for Sales & Customer Service

  Acuity’s AI-Augmented Workflows and Gamification Drive Next-Gen Contact Center Performance INDIANAPOLIS, IN, USA, April 17, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, a leader in contact center performance management solutions, has been presented with a …

  Distribution channels: Business & Economy, Healthcare & Pharmaceuticals Industry ...
• Published on March 14, 2024 - 13:30 GMT

  

  TouchPoint One A-GAME Hoops 2024 Tips Off - Supercharging Contact Center Performance Through Gamified Leadership

  Executive Competition and Workforce-Wide Engagement Take CX Excellence Center Court INDIANAPOLIS, IN, USA, March 14, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, the pioneering force in gamification for workforce performance optimization, today unveiled …

  Distribution channels: Healthcare & Pharmaceuticals Industry ...
• Published on March 11, 2024 - 13:30 GMT

  

  TouchPoint One Named Finalist for Two 2024 Stevie® Awards in Sales & Customer Service

  National Spine and Pain Centers Acuity Implementation Centerpiece for Best Use of Technology and Solutions Technology Partner of the Year Category Nominations INDIANAPOLIS, IN, USA, March 11, 2024 /⁨EINPresswire.com⁩/ -- TouchPoint One, a leader in …

  Distribution channels: Healthcare & Pharmaceuticals Industry ...