Tech Data to Offer Warranty Attach Services on Brother Devices
CLEARWATER, Fla., April 14, 2016 (GLOBE NEWSWIRE) -- Tech Data Corporation (Nasdaq:TECD) today announced an extension of its distribution agreement with Brother International Corporation to provide extended warranty attach services on Brother printers, scanners, and multifunction devices (All-in-Ones). Using Tech Data’s Warranty Attach Plus services, resellers are able to quickly identify the best extended protection for Brother machines and provide it to their end users. The announcement was made in conjunction with Tech Data’s TechSelect Spring Partner Conference, taking place this week at the Westin La Paloma Resort & Spa in Tucson, Arizona.
“It is vital that end users feel supported by a reseller when purchasing office equipment,” said Lisa Zierold, director, Peripherals Products and Solutions at Tech Data. “Tech Data’s Warranty Attach Plus delivers a customer-friendly solution that VARs need when offering warranty protection programs on Brother products. Solution providers can now offer their customers accurate, dependable and cost-effective protection and continue to build their relationship.”
Tech Data’s Warranty Attach Plus Services simplify the extended protection process for both solution providers and end users. The automated, real-time process of activating Brother extended warranty plans starts with a vendor’s seamless entry of serial numbers, hardware, and other information, ensuring greater accuracy during the ordering process, and immediate invoicing. Eligible Brother hardware and warranty information can be easily accessed anytime through www.techdata.com and Tech Data forwards the extended warranty information to the end user with the product delivery within 24 hours. To reinforce their ongoing relationship, the reseller can monitor the active warranty status and regularly update the end user.
“Brother values the relationship we have with our resellers,” said Joe Ashcraft, vice president of Sales at Brother. “Tech Data is making it easier for resellers to demonstrate ‘At Your Side’ service to end users by further building loyalty and trust. We appreciate Tech Data’s commitment to Brother by delivering innovative tools to enhance the customer experience from every perspective.”
To learn more Tech Data’s Warranty Attach Plus services for Brother devices, please contact one of Tech Data’s dedicated Brother team members at (800) 500-0101 or documentimaging@techdata.com.
About Tech Data
Tech Data Corporation is one of the world’s largest wholesale distributors of technology products, services and solutions. Its advanced logistics capabilities and value added services enable 105,000 resellers to efficiently and cost effectively support the diverse technology needs of end users in more than 100 countries. Tech Data generated $26.4 billion in net sales for the fiscal year ended January 31, 2016. It is ranked No. 107 on the Fortune 500® and one of Fortune’s “World’s Most Admired Companies.” To learn more, visit www.techdata.com, or follow us on Facebook and Twitter.
About Brother
Brother is an industry-leading provider of small and mid-sized business printing and imaging solutions developed to help increase productivity, improve workflow, and enhance organizational efficiency, all while helping to reduce costs. Brother is also a leader in electronic labeling and provides the number-one line of facsimile machines in the U.S. The U.S. corporate office in Bridgewater, N.J. was established on April 21, 1954 and currently markets many industrial products, home appliances and business products manufactured by its parent company, Brother Industries, Ltd. of Nagoya, Japan. For more information, visit www.brother.com.
MEDIA CONTACT Kaley Infield Manager, Public and Community Relations 727.538.5803 kaley.infield@techdata.com
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