New Study Reveals How to Impress Customers and Keep Them Coming Back
You may be surprised at what customers really expect! NORTHBROOK, ILLINOIS, USA, March 29, 2023 /EINPresswire.com/ -- A new study conducted by Gladly explores just what is it that makes the difference for returning customers. Many will be surprised to hear that the top points customers presented had nothing to do with the quality of a product or service. Instead, customers indicated that they were more concerned with how they were treated if there was an issue and how well businesses could identify them …