DHS Call Center Hours Changing on October 6, 2020
Due to the exceptionally high volume of calls coming into the Rhode Island Department of Human Services Call Center, our call center hours will change today, Tuesday, October 6, 2020.
There will be no incoming calls allowed to enter the system after 3:00 p.m. This 30-minute decrease, DHS typically takes calls until 3:30 p.m., is being done to ensure that our workers can respond to the callers who are currently waiting to speak to an agent.
The Call Center will open again at 8:30 a.m. Wednesday morning. We apologize for any inconvenience this may cause as we strive to work efficiently and effectively for all our customers.
Legal Disclaimer:
EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
