Speech Analytics Global Market Segmentation and Major Players Analysis and Forecast to 2020

PUNE, INDIA, December 23, 2016 /EINPresswire.com/ -- The Global Speech Analytics Market is expected to grow at a CAGR of 29.6% to reach $2.23 billion by the end of 2020 from the current estimates of $0.47 billion.
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Key points in table of content
1. Introduction
1.1 Key Findings
1.2 Research Methodology
2. Executive Summary
3. Market Insights
3.1 Market Overview
3.2 Factors Driving the Market
3.2.1 Growing focus on customer satisfaction
3.2.2 Increasing adoption of analytical solutions
3.2.3 Increase in call centers in emerging economies
3.3 Factors Restraining the Market
3.3.1 Systems are error prone
3.3.2 Lack of awareness of these solutions
3.4 Industry Value Chain Analysis
3.5 Industry Attractiveness – Porter’s Five Forces
3.5.1 Bargaining Power of Suppliers
3.5.2 Bargaining Power of Consumers
3.5.3 Threat of New Entrants
3.5.4 Threat of Substitute Products or Services
3.5.5 Competitive Rivalry among Existing Competitors
4. Technology Overview
4.1 Technology Snapshot
4.2 Features Present in Speech Analytics Solutions
4.2.1 Phonetic Indexing
4.2.2 Speech-to-text Transcription
4.2.3 Speaker Separation
4.2.4 Talk-over Analytics
4.2.5 Emotion Detection
4.3 Types of Speech Analytics Solutions
4.3.1 Speech Engine
4.3.2 Analysis and Indexing
4.3.3 Query Engine
4.3.4 Search Engine
4.3.5 Dashboards and Reports
4.4 New Developments in Speech Analytics
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5. Speech Analytics Market by Type of Deployment
5.1 On-Premise
5.1.1 Overview
5.1.2 Market Share and Forecast
5.1.3 Analyst View
5.2 On-Demand
5.2.1 Overview
5.2.2 Market Share and Forecast
5.2.3 Analyst View
6. Speech Analytics Market by Type of Solution
6.1 Speech Engine
6.1.1 Introduction
6.1.2 Market Share and Forecast
6.2 Analysis and Indexing
6.2.1 Introduction
6.2.2 Market Share and Forecast
6.3 Query Engine
6.3.1 Introduction
6.3.2 Market Share and Forecast
6.4 Search Engine
6.4.1 Introduction
6.4.2 Market Share and Forecast
6.5 Dashboards and Reports
6.5.1 Introduction
6.5.2 Market Share and Forecast
7. Speech Analytics Market by End-user Industry
7.1 Retail
7.1.1 Introduction
7.1.2 Market Share and Forecast
7.2 Banking
7.2.1 Introduction
7.2.2 Market Share and Forecast
7.3 Manufacturing
7.3.1 Introduction
7.3.2 Market Share and Forecast
7.4 Communications
7.4.1 Introduction
7.4.2 Market Share and Forecast
7.5 Travel and Transport
7.5.1 Introduction
7.5.2 Market Share and Forecast
7.6 Professional Services
7.6.1 Introduction
7.6.2 Market Share and Forecast
7.7 Energy
7.7.1 Introduction
7.7.2 Market Share and Forecast
7.8 Healthcare
7.8.1 Introduction
7.8.2 Market Share and Forecast
7.9 Government
7.9.1 Introduction
7.9.2 Market Share and Forecast
7.10 Entertainment and Media
7.10.1 Introduction
7.10.2 Market Share and Forecast
7.11 Others
7.11.1 Introduction
7.11.2 Market Share and Forecast
8. Speech Analytics Market by Region
8.1 North America
8.1.1 Introduction
8.1.2 Market Share and Forecast
81.3 Analyst View
8.2 Europe
8.2.1 Introduction
8.2.2 Market Share and Forecast
8.2.3 Analyst View
8.3 Asia Pacific
8.3.1 Introduction
8.3.2 Market Share and Forecast
8.3.3 Analyst View
8.4 Latin America
8.4.1 Introduction
8.4.2 Market Share and Forecast
8.4.3 Analyst View
8.5 Middle East and Africa
8.5.1 Introduction
8.5.2 Market Share and Forecast
8.5.3 Analyst View
9. Vendor Market Share Analysis 10. Competitive Intelligence and Profiles of Speech Analytics Vendors
10.1 Verint
10.1.1 Overview
10.1.2 Major Products and Services
10.1.3 Financials
10.1.4 Recent Developments
10.2 Nice
10.2.1 Overview
10.2.2 Major Products and Services
10.2.3 Financials
10.2.4 Recent Developments
10.3 Nexidia
10.3.1 Overview
10.3.2 Major Products and Services
10.3.3 Financials
10.3.4 Recent Developments
10.4 Avaya, Inc.
10.4.1 Overview
10.4.2 Major Products and Services
10.4.3 Financials
10.4.4 Recent Developments
10.5 HP Autonomy
10.5.1 Overview
10.5.2 Major Products and Services
10.5.3 Financials
10.5.4 Recent Developments
10.6 Callminer
10.6.1 Overview
10.6.2 Major Products and Services
10.6.3 Financials
10.6.4 Recent Developments
10.7 Genesys
10.7.1 Overview
10.7.2 Major Products and Services
10.7.3 Financials
10.7.4 Recent Developments
10.8 Interactive Intelligence
10.8.1 Overview
10.8.2 Major Products and Services
10.8.3 Financials
10.8.4 Recent Developments
10.9 Mattersight
10.9.1 Overview
10.9.2 Major Products and Services
10.9.3 Financials
10.9.4 Recent Developments
10.10 Avoke
10.10.1 Overview
10.10.2 Major Products and Services
10.10.3 Financials
10.10.4 Recent Developments
10.11 Sabio
10.11.1 Overview
10.11.2 Major Products and Services
10.11.3 Financials
10.11.4 Recent Developments
11. Investment Analysis
11.1 Recent Mergers and Acquisitions
11.2 Investor Outlook
12. Future of Speech Analytics Market
List of Figures
List of Tables
Abbreviations
Works Cited
Disclaimer
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