New Kiteworks Report Reveals 57% of Organisations Cannot Track and Control Sensitive Content Sent and Shared Externally
One-third of organisations experienced seven-plus data breaches last year, leading to 26% spending over $5 million on legal fees litigating data breaches
Among the key findings, the report highlights significant global challenges in managing sensitive content communications. When data is sent or shared externally, 57% of global respondents said they cannot track, control, and report on these activities. Not surprisingly, compliance reporting is a major challenge, with 34% of respondents generating audit log reports over eight times per month to satisfy internal and external compliance requests. This frequent reporting requirement reflects the ongoing struggle to meet stringent regulatory demands.
Tim Freestone, Chief Strategy and Marketing Officer at Kiteworks, emphasises the urgency of addressing these vulnerabilities: “Our report uncovers significant gaps that organisations must address to protect their sensitive content and comply with increasingly stringent regulations. The insights provided are a call to action for businesses to re-evaluate their content communication strategies and invest in robust security solutions.”
Proliferation of Content Communication Tools Leads to Risks
The 2024 Kiteworks report highlights significant shifts and ongoing challenges in the use of content communication tools. Nearly one-third of respondents said their organisations rely on six or more content communication tools. Managing this tool soup decreases operational efficiency and makes it difficult to generate consolidated audit logs.
Preventing leaks of intellectual property (IP) and sensitive secrets is a top priority for 56% of respondents, underscoring the critical importance of protecting valuable information assets.
Impact of Data Breaches
32% of organisations reported experiencing seven or more sensitive content communications breaches last year. This is a slight improvement from 2023. However, 9% of respondents globally admitted they do not know if their sensitive content was breached, indicating a significant gap in advanced security detection and incident response capabilities.
The legal costs associated with data breaches remain high, with 8% of organisations incurring over $7 million in legal fees last year, and 26% reporting costs exceeding $5 million. Larger organisations, especially those with over 30,000 employees, faced even higher costs, with 24% reporting legal fees over $7 million.
Organisations Struggle to Manage Third-party Risk
Managing third-party risk continues to be a significant challenge for organisations worldwide.
A concerning 39% of organisations globally are unable to track and control access to sensitive content once it leaves their domain. This issue is particularly pronounced in the EMEA region, where 43% of organisations admit to losing the ability to track and control access to more than half of their sensitive content once it is shared externally.
Compliance Challenges Persist for Sensitive Communications
This year, 56% of organisations indicated that they require some improvement in compliance management, a significant increase from 32% in 2023. This growing concern reflects the increasing complexity and stringency of regulatory requirements.
Risk and compliance leaders pinpointed GDPR as their biggest compliance focus (52%). IT leaders, in contrast, listed U.S. State data privacy laws as their top priority (52%).
Notable compliance gaps persist across various industries. For example, only 38% of security and defence contractors prioritize CMMC compliance, which poses a significant risk given the impending enforcement of CMMC 2.0. These gaps highlight the critical need for organisations to prioritize and invest in robust compliance strategies to address evolving regulatory demands and mitigate associated risks.
Actionable Kiteworks Report Outcomes
The 2024 Kiteworks report highlights an urgent need for organisations to address gaps in sensitive content communications security and compliance. As the threat landscape evolves, it is imperative for businesses to implement robust strategies to protect their sensitive information.
Patrick Spencer, VP of Corporate Marketing and Research at Kiteworks, emphasizes the importance of sensitive content communications privacy and compliance: “The 2024 report exposes critical gaps in how organisations manage and secure their sensitive data. With a significant number of organisations experiencing multiple data breaches and struggling to meet compliance requirements, it is imperative that businesses take proactive steps to fortify their sensitive content communication strategies.”
Kiteworks addresses these challenges by providing a comprehensive Private Content Network for managing sensitive content communications. The platform offers advanced encryption, secure file sharing, and compliance management tools, all integrated into a single platform to enhance security and operational efficiency.
Recent next-gen DRM additions to the Kiteworks platform, SafeEDIT and SafeVIEW, further enhance the protection of sensitive content. SafeEDIT enables secure editing and collaboration on sensitive documents, tracked and controlled. SafeVIEW provides a secure environment for viewing sensitive content, preventing unauthorised copying, printing, or sharing.
For all the survey findings and takeaways, get your copy of the report today at https://www.kiteworks.com/sensitive-content-communications-report/1.
For real-world practitioner insights on the report, watch or listen to the Kitecast episode2 at https://www.kiteworks.com/kitecast/kiteworks-2024-survey-report-expert-panel-on-data-privacy-and-security/.
About Kiteworks
Kiteworks' mission is to empower organisations to effectively manage risk in every send, share, receive, and save of sensitive content. The Kiteworks platform provides customers with a Private Content Network that delivers content governance, compliance, and protection. The platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of their organization, significantly improving risk management and ensuring regulatory compliance on all sensitive content communications. Headquartered in Silicon Valley, Kiteworks protects over 100 million end users for thousands of global enterprises and government agencies.
Martin Brindley
Martin Brindley PR Ltd
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1 https://www.kiteworks.com/sensitive-content-communications-report/
2 https://www.kiteworks.com/kitecast/kiteworks-2024-survey-report-expert-panel-on-data-privacy-and-security/
3 https://www.kiteworks.com/platform/private-content-network/
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