Frost & Sullivan honors Windstream’s VoIP access & SIP Trunking services for corporate customers; recognizes Windstream’s exceptional customer experience and growth

DENVER, July 12, 2016 (GLOBE NEWSWIRE) -- Windstream (NASDAQ:WIN), a leading provider of advanced network communications, today announced that it has won its fourth consecutive Frost & Sullivan North America “Growth Excellence Leadership Award.” Windstream received this honor in recognition of its VoIP access and SIP Trunking services, which are foundational elements of Windstream’s suite of services for enterprise business customers. Criteria for the award included customer experience, growth strategy and diversification, portfolio excellence, and brand strength.

"Windstream has developed a strong presence in the North American VoIP access and SIP Trunking services market with both a clear understanding of customer needs and effective growth and acquisition strategies. With a renewed focus on system integration and business process automation, Windstream is well positioned to be the provider of choice for businesses seeking end-to-end communications services,” said Michael Brandenburg, an industry analyst for Frost and Sullivan.

“For the fourth straight year, Windstream earned the highest marks in the industry on the comprehensive set of measurements that Frost & Sullivan used to evaluate providers in this market. Frost & Sullivan is one of the most trusted voices in guiding companies’ technology and growth strategies, which is why this is such a great honor,” said David Works, president of Enterprise at Windstream. “These services are a great example of how Windstream is using innovative technology and a strong focus on customer needs to deliver services that make us an indispensable partner for our enterprise customers.”

The Frost & Sullivan report recognizing Windstream with this award provides the following commentary: “Windstream’s growth in the VoIP access and SIP Trunking market has been driven by its ability to innovate and continually enhance its solutions portfolio. A pioneer in the next-generation communications services market, it has gradually expanded its VoIP offerings over the years through organic growth and judicious acquisitions. Today, Windstream leverages a diverse portfolio of networking, communications and data products to serve the needs of consumers and a broad spectrum of business customers.”

Joseph Harding, executive vice president and chief marketing officer for Windstream Enterprise, added, “One of the things that means the most to our team is the significant focus Frost & Sullivan puts on customer experience in their methodology. Their assessment evaluates criteria such as customers’ experience when they first purchase the service, their ownership experience over time, the quality of service that customers get, and how customers assess the value of the services in terms of price and performance. We take great pride in putting such a strong focus on the needs and satisfaction of our customers, and this award validates our ongoing commitment to provide a best-in-class customer experience.” 

For more information on Windstream and the company’s VoIP access and SIP Trunking services, visit http://www.windstreambusiness.com/resources/fact-sheet/dynamic-ip-sip-trunking.

About Frost & Sullivan
Frost & Sullivan, a Growth Partnership and Consulting Firm, works in collaboration with clients to leverage visionary innovation that addresses the global challenges and related growth opportunities that will make or break today’s market participants. The company’s Growth Partnership supports clients by addressing these opportunities and incorporating two key elements driving visionary innovation: The Integrated Value Proposition and The Partnership Infrastructure. The Integrated Value Proposition provides support to clients throughout all phases of their journey to visionary innovation including research, analysis, strategy, vision, innovation, and implementation. To join the Growth Partnership, visit frost.com.

About Windstream
Windstream Holdings, Inc. (NASDAQ:WIN), a FORTUNE 500 company, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 125,000 miles. Additional information is available at windstream.com. Please visit our newsroom or follow us on Twitter at @Windstream.

Windstream contact
Wendy Wiedenbeck, 720-529-7648
wendy.wiedenbeck@windstream.com

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