Enterprise Connect, the leading conference and exhibition for enterprise communications and customer experience (CX), today announces Duncan Lennox, VP and GM of Applied AI of Google Cloud will deliver a keynote presentation. Over three days of an expo and four days of the conference program, the event offers expert-led educational sessions, along with extensive peer networking and an exhibit floor featuring all the major industry players. Enterprise Connect takes place March 17-20, 2025 at the Gaylord Palms in Orlando, FL. Register here.

Lennox leads Google’s Applied AI organization, where he oversees the teams building AI-first applications and agents in areas like customer experience, healthcare, and financial services. Previously, Lennox led Ads Privacy & Safety, as well as Site Reliability Engineering (SRE) for Google products including Search and Maps. Before Google, Lennox was GM for Amazon Elastic File System, and CEO/CTO of two enterprise SaaS companies in the sales enablement and productivity space.

Additional keynote presentations will be delivered by Mike Massimino, Former NASA Astronaut, NY Times Bestselling Author and Columbia University Professor; Anurag Dhingra, Senior Vice President & General Manager, Cisco; Kira Makagon, Chief Innovation Officer, RingCentral; and Smita Hashim, Chief Product Officer, Zoom. Additional keynote sessions will be announced in the coming weeks.

Strategic Impact Summits
New to Enterprise Connect 2025 are Strategic Impact Summits. Exclusively for premium conference pass holders, the interactive sessions each focus on a different area of strategic importance to enterprise technology leaders. Each Summit will be led by an independent subject matter expert who will tie together the different sessions' themes and guide discussion, to give attendees the most insightful, comprehensive view of the topic. The Strategic Impact Summits topics include: Customer Engagement; AV & Video for True Collaboration; and Case Studies in Communications Strategy. The Strategic Impact Summits will be held on March 17, 2025.

“We are pleased to welcome Duncan Lennox to our program. He will provide our audience with strategic insights into today's most pressing enterprise communications and CX challenges,” said Eric Krapf, General Manager, Enterprise Connect. “We are also excited to introduce a new feature to Enterprise Connect. More than ever, IT leaders need to combine technology expertise with an ability to see the strategic picture. The new Strategic Impact Summits will delve into key areas of strategic importance where attendees can learn, ask questions and network.”

Enterprise Connect Award Programs
Enterprise Connect’s awards programs celebrate individuals, teams and technologies.

• Enterprise Connect’s IT Hero Award: The award program honors enterprise IT professionals and teams who go above and beyond their day-to-day responsibilities to provide exceptional service, vision and expertise to their organizations. Whether seasoned enterprise IT professionals or high-impact new performers, IT Hero award honorees show outstanding initiative and dedication in helping to make a difference in their enterprises. The award submission deadline is November 22, 2024.
• Enterprise Connect’s Women in Communications Spotlight Awards: Enterprise Connect is committed to fostering the careers of women in IT/communications roles within the enterprise. The awards program recognizes and celebrates women who demonstrate outstanding qualities of leadership and expertise in technology. Through their actions and leadership, they serve as role models for a new generation of women seeking to excel in the profession of enterprise IT and communications. The Spotlight award is part of Enterprise Connect’s extensive Women in Communications program. The award submission deadline is November 22, 2024.
• Best of Enterprise Connect Awards: The Best of Enterprise Connect award program recognizes excellence and innovation from the industry’s technology providers. Entries are reviewed for technology advancement, innovation and business impact. Award categories include:
  • Best Innovation in Customer Experience
  • Most Innovative Use of AI
  • Best Innovation in AV/Video
  • Best Innovation for Security/Compliance

Enterprise Connect sponsors can click here to make a submission. Submissions will be accepted through January 17, 2025.

Enterprise Connect 2025 takes place March 17-20, 2025 in Orlando, FL. Register here.

To register for media pass, click here.

For additional information on exhibition or sponsorship opportunities, contact Will Wise at will.wise@informa.com.

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About Enterprise Connect
For more than 30 years, Enterprise Connect has been the leading conference and exhibition for enterprise communications and customer experience in North America. Enterprise Connect brings corporate IT decision makers together with the industry's vendors, analysts and consultants to focus on the issues central to enterprise communications. Enterprise Connect also serves the community with a weekly email newsletter and other digital products. For more information, visit enterpriseconnect.com. Enterprise Connect is brought to you by Informa Tech.

About Informa Tech
Informa Tech is a leading provider of market insight and market access to the global business technology community. Through in-depth expertise and an engaged audience community, Informa Tech helps business professionals make better technology decisions and marketers reach the most powerful tech buyers and influencers in the world. Across its portfolio of over 100+ trusted brands, Informa Tech has over 1000 industry experts, including over 400 research analysts and consultants in global research group Omdia, and a monthly audience reach of over 125 million. Informa Tech is a division of FTSE 100 company Informa plc.

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