COMPANY ANNOUNCEMENT
When a company announces a recall, market withdrawal, or safety alert, the FDA posts the company's announcement as a public service. FDA does not endorse either the product or the company.
Read AnnouncementSummary
- Company Announcement Date:
- FDA Publish Date:
- Product Type:
- Food & Beverages
- Reason for Announcement:
-
Recall Reason Description
Potential presence of metal fragments
- Company Name:
- H-E-B
- Brand Name:
- Product Description:
-
Product Description
Creamy Creations ice cream
Company Announcement
The ice cream is being voluntarily recalled for potential metal
Committed to the safety and quality of its products, H-E-B is voluntarily issuing a recall for 12-count packages of 3-ounce cups of Creamy Creations ice cream in select flavors for potential metal. The affected products were distributed to all H-E-B stores in Texas and Mexico and Central Market, Joe V’s Smart Shop, and Mi Tienda stores.
To date, there have been no injuries related to this recall. All product related to this recall has been removed from store shelves. H-E-B is working to have the products back on shelves as soon as possible. Customers who purchased the products should not consume the items and can return them to the store for a full refund.
|
Product Name |
UPC |
Code Date |
|---|---|---|
| 3-ounce H-E-B Creamy Creations Chocolate Ice Cream – 12 pack |
4122062948 | 9/6/2024 |
| 9/7/2024 | ||
| 9/8/2024 | ||
| 9/9/2024 | ||
| 9/10/2024 | ||
| 9/11/2024 | ||
| 9/13/2024 | ||
| 9/14/2024 | ||
| 3-ounce H-E-B Creamy Creations Ice Cream Lime/Orange Combo – 12 pack |
4122081930 | 8/31/2024 |
| 9/1/2024 | ||
| 9/2/2024 | ||
| 9/3/2024 | ||
| 3-ounce H-E-B Creamy Creations Ice Cream Homemade/Chocolate Combo - 12 pack |
4122081931 | 9/11/2024 |
| 9/12/2024 | ||
| 9/13/2024 | ||
| 9/14/2024 | ||
| 9/15/2024 | ||
| 9/16/2024 | ||
| 9/17/2024 | ||
| 9/18/2024 | ||
| 9/19/2024 | ||
| 9/20/2024 | ||
| 9/21/2024 |
The UPC and code dates can be found on the back of product’s outer bag, not the individual cups.
Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 5 p.m. Central Standard Time.
Company Contact Information
- Consumers:
- H-E-B Customer Service
- 1-855-432-4438
